For any matters related to investor relations, please contact:

Telephone: (8610)68858158 (Beijing)

Fax: (8610)68858165 (Beijing)

E-mail: psbc.ir@psbcoa.com.cn

Address: No. 3 Financial Street, Xicheng District, Beijing

Postal code: 100808

If you have any questions other than investor relations, please contact our 24-hour customer service hotline at 95580, or our credit card hotline at 400-88-95580, or click “Contact Us” at the bottom of this page. We are committed to delivering prompt, accurate, and convenient services for you.